Frequently Asked Questions and Contact us
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We usually post the next business day, when we receive your order. Via Australia Post.
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Usually about 3-5 business days. Give it an extra day before contacting us.
You will receive automatically an email with the tracking details and the progression of your order. -
Please find it here
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No problem! If
your underwear is still unopened and factory sealed, you can return it.
For wrong colour you can get a store credit or refund. For wrong size
you can get an exchange for the right size, store credit or refund.
Start your return here -
From our warehouse in Sydney
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Every size and colour available from our warehouse is on display. If you cannot see it, we haven't got it.
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You can track your order here
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Refunds or exchanges can only be made on unopened, factory packaged sealed items. Due to health and sanitary reasons. To start an exchange or refund,
please visit our returns center -
Reply STOP to unsubscribe
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Warm or cold wash. Light tumble dry or line dry. The bamboo fabric dries fairly fast. Do not iron. Do not bleach. Do not dry clean. Wash before wearing.